RockShox richiama le Domain con canotto in acciaio
Si tratta solo delle Rocks Shox Domain MY 2008 e 2009 con canotto in acciaio da 1 1/8”. Queste presentano un difetto pericoloso per cui devono essere portate immediatamente in assistenza. Quella italiana è l'efficente AMG.
Per vedere se il canotto è in acciaio usate una piccola calamita.
Modelli interessati: Domain 302 e 318 (Coil e Coil U-Turn)
Numeri di serie: 09T8XXXXXXX – 42T8XXXXXXX
Qui sotto trovate l'annuncio in inglese:
Dear customer,
We regret to inform you that we have experienced failures with a very small quantity of model year 2008 and 2009 DOMAIN suspension forks with steel steerers. THE FAILURE DOES PRESENT A SAFETY ISSUE. For this reason we are putting in place an official RECALL and replacement process for Domain Forks (steel steerers version only).
The specific models affected and respective date codes are as follows:
Fork Models:
• All Domain 302 and 318 (Coil and Coil U-Turn) fork models with STEEL steerer tube, 1 1/8”.
o Note: Steerer tube material is visible under center of fork crown. Use a magnet on inside of steerer tube to identify steel material.
Date Code Range:
• 09T8XXXXXXX – 42T8XXXXXXX
It is imperative that you forward this communication to the retailers that either; received bikes with this fork or received a fork for aftermarket sale; all of the potentially affected forks need to be retrieved from the field.
Process for retrieval / replacement:
Products at retailer level – Our aftermarket distributors are aware of the situation, direct replacements can be arranged via them, please note that replacements will only be issued once the effected product has been returned.
Products at consumer level – adverts will be places in key publications across Europe to inform consumers to contact their local retailer for a replacement via our distribution and service channels.
We apologize for this quality issue and regret the disruption this causes to your business. We look forward to resolving it as quickly, safely and economically for you as practical. If you have any further questions – please
contact your SRAM sales representative.
Si tratta solo delle Rocks Shox Domain MY 2008 e 2009 con canotto in acciaio da 1 1/8”. Queste presentano un difetto pericoloso per cui devono essere portate immediatamente in assistenza. Quella italiana è l'efficente AMG.
Per vedere se il canotto è in acciaio usate una piccola calamita.
Modelli interessati: Domain 302 e 318 (Coil e Coil U-Turn)
Numeri di serie: 09T8XXXXXXX – 42T8XXXXXXX
Qui sotto trovate l'annuncio in inglese:
Dear customer,
We regret to inform you that we have experienced failures with a very small quantity of model year 2008 and 2009 DOMAIN suspension forks with steel steerers. THE FAILURE DOES PRESENT A SAFETY ISSUE. For this reason we are putting in place an official RECALL and replacement process for Domain Forks (steel steerers version only).
The specific models affected and respective date codes are as follows:
Fork Models:
• All Domain 302 and 318 (Coil and Coil U-Turn) fork models with STEEL steerer tube, 1 1/8”.
o Note: Steerer tube material is visible under center of fork crown. Use a magnet on inside of steerer tube to identify steel material.
Date Code Range:
• 09T8XXXXXXX – 42T8XXXXXXX
It is imperative that you forward this communication to the retailers that either; received bikes with this fork or received a fork for aftermarket sale; all of the potentially affected forks need to be retrieved from the field.
Process for retrieval / replacement:
Products at retailer level – Our aftermarket distributors are aware of the situation, direct replacements can be arranged via them, please note that replacements will only be issued once the effected product has been returned.
Products at consumer level – adverts will be places in key publications across Europe to inform consumers to contact their local retailer for a replacement via our distribution and service channels.
We apologize for this quality issue and regret the disruption this causes to your business. We look forward to resolving it as quickly, safely and economically for you as practical. If you have any further questions – please
contact your SRAM sales representative.
